View Single Post
  #1 (permalink)  
Old 08-07-2008, 02:48 PM
csross csross is offline
Registered User
 
Join Date: Aug 2008
Posts: 3
Real Player and WMP crashing IE because of "download this video" popup

I have identified a serious issue under MSIE 6 and MSIE7 with RealPlayer 11. If a user has RealPlayer 11 installed and has set the "Enable Web Downloading & Recording" button during install (default option), our online multimedia courseware will freeze during playback of 2nd or 3rd multimedia file. Note that this happens when the user is playing multimedia under Windows Media Player NOT REAL PLAYER. So, Real Player is not even being instantiated.

I would like to find out how to disable the "download this video" popup in IE. I know I can just not check the Enable Web Downloading & Recording button, but I have 1.3 million users of my software and cannot have each one disable this.

I am not concerned about the downloading of videos, just the freezing of the browser when that popup displays. It does not happen when Real Player is selected as the media player, and it does not happen in Firefox because it uses Real Player.

Thank you for your help.
Reply With Quote